Continental Breakfast

Inspiring Excellence: Superior Performance Moment Musical performance of "prelude music" by Rachel Hsu and RogenShen from the Chicago School of Music

Welcome and Introduction

Scott Miller Ph.D., Founder and Chief Science Officer, ICCE

Keynote Address: The Search for Clinical Excellence: Three Decades of Promises, Failures, and Successes

Richard Simon, Founder and Editor, Psychotherapy Networker Washington, D.C.

Inspiring Excellence: Superior Performance Moment

Musical performance by Rachel Hsu from the Chicago School of Music Brief description of what is involved in achieving superior performance as a musician.

Plenary Session: The Making of Superior Clinicians through Deliberate Practice:

What Can We Learn from the Training of Chess Masters, Elite Athletes and Musicians?
K. Anders Ericsson, Ph.D. Conradi Eminent Scholar Florida State University Tallahassee, Florida

Inspiring Excellence: Superior Performance Moment

Musical performance by Roger Shen from the Chicago School of Music Brief description of what is involved in achieving superior performance as a musician

Presentation: Translating Research on Excellence into Clinical Practice

Scott D. Miller, Ph.D. Founder and Chief Science Officer, ICCE

Excellence in Action: Clinical Excellence Skill Building Workshops

In a series of intensive, hands-on workshops, attendees will have an opportunity to apply the principles and strategies learned in the plenary sessions to their work.

1. Focus on feedback: Striving for excellence in outcome and alliance measurement
   
   Bill Andrews BDS and HGPGDip Senior ICCE Associate and Trainer, Director Practitioner Research Network UK
2. Measuring Clinical Excellence: Assessing Outcomes without Tears, Panic, or Rage
   
   Jason Seidel, Psy.D. Senior Associate and Trainer ICCE
3. How to improve performance via deliberate practice
   
   K. Anders Erickson Conradi Eminent Scholar Florida State University Tallahassee, Florida
4. Using Feedback to Train Therapists
   
   Robbie Babins-Wagner, PHD (C), RSW. Associate and Trainer, ICCE. CEO, Calgary Counselling Centre.

Networking Wine & Cheese Social: Entertainment by Top Performers

While attendees enjoy wine, cheese, and conversation, they will be entertained by top performing magicians, jugglers, buskers and other street performers.

Award winning film Shine.

Heart-warming story featuring David Helfgott from Perth Australia, an internationally renowned concert pianist.

Evening Superior Performance

David Helfgott, Perth, Australia
David is an internationally renowned concert pianist and attendees are promised an inspiring, entertaining and engaging performance.

Welcome and review of Day 1 Scott Miller

Plenary Session From Good to Great: A Magical Journey

Presentation: Pathways to Organizational Excellence

Excellence in Action: Clinical Excellence Skill Building Workshops

Continuing the series of intensive hand-on workshops by experts in their chosen field.

5. 21st Century Service Delivery in Mental Health care: Building blocks of excellence in comprehensive service provision.
   
   Bill Andrews BDS, HGPGDip. Senior ICCE Associate and Trainer, Director Practitioner Research Network UK
   Iain Caldwell BSc, PGCE and FHGI. CEO Hartlepool Mind and Starfish: Health and Wellbeing
6. How to measure performance for individuals and agencies
   
   Jason Seidel, Psy.D. Senior Associate and Trainer ICCE
7. High Risk/High Stress Moments in Medicine: Improving Performance with Deliberate Practice.
   
   James W. Dugan, Ph.D., Robert Weatherly, M.D., Alice Carrott, M.A. Kansas University Medical Center
8. Supervision for a change:
   
   Rob Axsen and Cynthia Maeschalck Senior ICCE Associates and Trainers
9. Promoting Excellence in Organizational Development
   
   Dr. Mike Franczak PhD Senior VP, Marc Behavioral Health
10. The Role of Therapeutic Alliance with Medication Adherence: Use of ORS and SRS in Community Pharmacy Clinical Practice
    
    Janice Pringle, Ph.D. Director, Program Evaluation Research Unit, PERU, University of Pittsburgh
11. Excellence in Couple therapy: How to help two people and a relationship at the same time.
    
    Bill Robinson Associate and Trainer at The ICCE

Excellence in Practice: A Superior Performance Moment

Closing Panel - Toward High Performance Mental Healthcare systems

Chaired by Scott Miller Discussion on the principles of superior performance presented at the conference and their application to clinical excellence.

Closing address and end of conference Scott Miller